Microsoft HR head Amy Coleman to employees in memo: I want to be transparent about how things are feeling across Microsoft and what …

Microsoft’s cheif poeple officer Amy Coleman has infromed the employees that the company is committed to greater transperancy as staff navigate ‘intense and exciting change.’ In an internal memo viewed by Business Insider, Coleman outlined both encouraging signals and areas of concern from Microsoft’s latest employee surveys. According to the twice-yearly Employee Signals survey, the Microsoft employees reported feeling more “energized” and “empowered” to do meaningful work. The ‘Thriving score’ of the company rose three points to 79. Along with this, the emlpiyees also highlighted the strengths such as prioritizing security challenges (88% favorable), feeling included on teams (86%), and teams reflecting Microsoft’s culture (86%). But the survey also revealed some of the challenges. Employees also expressed lower satisfaction with oppurtuntities to broaden experience (79%), productivity support in today’s work environment (80%), and clarity on how their work connects to organizational objectives (81%).

Feedback from managers and leaders

In a different Manager and Leader Signals survey, confidence in managers remained strong at 85%. Staff praised managers for embracing new challenges (86%) and creating inclusive environments (86%). However, coaching, feedback, and motivation scored lower: only 76% felt managers coached them effectively (down 5 points), while clear feedback (79%) and motivation (82%) also declined.

Message from Amy Coleman

In the internal memo, Coleman has acknowleged the mixed results and wrote, “While much of this feedback is encouraging, I also know we are in a time of intense and exciting change. Many of you shared feelings of uncertainty and pressure as the work evolves. The leadership team and I hear that, and we’re committed to being more transparent, communicating more frequently, and giving context wherever we can.”Additionally, she also thanked 71% of employees who participated, noting nearly 265,000 comments were submitted. Coleman emphasized that day‑to‑day experiences are shaped by managers and leaders, and pledged to keep an “ongoing, open conversation” about workplace culture and expectations.

Read the complete memo from Microsoft HR head Amy Colemanhere

My goal is to have an ongoing, open conversation with you about what it’s like to work at Microsoft. Today’s post is part of that, sharing what we’re seeing in our H2 Employee Signals results so we can have a dialogue about what’s most important to you.Your day-to-day experience matters, and so much of it is shaped by your manager and leader. At the same time, I want to be transparent about how things are feeling across Microsoft – what’s working, where we’re making progress, and where we still have more to do.Thank you to the 71% of you who took part in Employee Signals and shared nearly 265,000 comments. It helps us better understand where we are as a company right now.What the data is telling usOur Thriving score, feeling energized and empowered while doing meaningful work, rose 3 points to 79, with consistent progress across every element.

While much of this feedback is encouraging, I also know we are in a time of intense and exciting change. Many of you shared feelings of uncertainty and pressure as the work evolves. The leadership team and I hear that, and we’re committed to being more transparent, communicating more frequently, and giving context wherever we can.Manager and Leader SignalsIn April, many of you leveraged our annual Manager and Leader Signals survey to share feedback with your manager and skip-level leader to help them grow.Highlights include:

Thanks again for sharing your feedback.